Refund policy

Due to the intimate nature of our products, we do not accept returns or exchanges unless an item is defective. This policy ensures the health, safety, and privacy of our customers. Items that come into contact with body parts or fluids are non-returnable and non-resalable.

Non-Returnable Items Include:

• Vibrators and Dildos
• Douche/Enema Kits
• Anal Toys, Beads, and Plugs
• Cock and Ball Devices, Cock Rings, and Cock Sleeves
• Gags and Ropes
• Lingerie and Men's Wear
• Lubes, massage oils, condoms, and body paints

Defective Items:

• Contact us within 30 days of purchase if you receive a defective item.
• We will provide a Return Merchandise Authorization (RMA) number and instructions.
• The customer is responsible for return shipping costs.
• The defective item must be returned with all original parts and packaging.

Order Cancellations and Address Changes:

• Orders cannot be canceled once processed.
• To refuse delivery, mark the package as "Return to Sender" or return it to the carrier unopened.
• Once opened, orders are considered used and cannot be returned.